1. General Statement

This privacy notice for Lease and Rental Management Corp. doing business as Auto Use and Auto Loan (“LRMC,” “we,” “us,” or “our“) describes how and why we might collect, store, use, and/or share (“process“) your information when you use our services (“Services“), such as when you:

 

• Visit this website or any website of ours that links to this privacy notice; or

• Engage with us in other related ways, including any sales, credit transactions, leases, marketing, or events.

 

By using this site, you agree to the terms of this privacy policy. Please do not use this site if you do not agree with this privacy policy. If you still have any questions or concerns, please contact us at legal@autouse.com.

 

You take online privacy seriously, and so do we. We value our customers, and through this communication of our data handling practices we hope to facilitate a trusting and long-lasting relationship with you. This policy is one way of sustaining your trust in our companies, our products, and our services.

 

2. Information We May Collect From You and Methods of Collection

 

When you use our services, including visiting our website, we may collect personally identifiable information that you provide us, such as your name, address, email, telephone number, residence information, employment information, e-mail address, telephone number, social security number, and financial information. This may be by way of application, but it also includes other methods of collection like if we contact you by phone and request information or you choose to enroll in our Pay Online program, which allows you to electronically pay bills including but limited to your monthly payment and NSF Fees. You acknowledge that any payment transacted after 5:00 PM EST (Eastern Standard Time) will be posted the following business day.

 

If you do not provide us with personally identifiable information, we may still collect certain other information that may relate to your device, such as: IP Address; device information; the type of browser and operating system you are using to access our website; the date and time you access our website or certain pages; the pages you visit; the amount of time spent on pages; event data and error reports; and if you linked to our website from another website, the address of that website as well as other information related to your visit.

 

We may also collect information from third parties, such as motor vehicle records, consumer reports, and public records.

 

3. How We Use the Personally Identifiable Information We Collect

 

This information we receive about you or from you may be used by us or shared by us with corporate affiliates, agents, vendors and other third parties, as permitted by law, to help process your request or complete a transaction; to create and manage your account; to verify your identity; to comply with any law, regulation, audit or court order; to help improve our websites or the products or services we offer; for research; to better understand our customer’s needs; to respond to your inquiries; to provide you with information; to develop new offerings; and to alert you to new products or services in which you may be interested. We may also combine information you provide us with information about you that is available us internally or from other sources.

 

We may collect data necessary to process your payment if you make purchases, such as your payment instrument number, and the security code associated with your payment instrument. Chase Paymentech stores all payment data. You may find their privacy notice link(s) here: https://merchantservices.chase.com/privacy-statement.

 

We may use information collected on our website or other integrated sites to: fulfill a site user request such as send marketing or promotional materials, including e-mails, phone calls, voice mails, short message service (SMS) messages, or direct mail correspondence; fulfill and deliver an order for goods or services, such as a request for a quote; to respond to your comments or requests for information; to meet a request for or develop new products or services; to contact you if necessary in the course of processing an order for products or services; generate website analytics to help improve our site layout, content, product offerings and services; compile user data that is stored in our or other corporate databases and that may be used for marketing and other permissible and appropriate purposes; match personal data collected here with data about you collected offline; comply with legal requirements; compile aggregate and statistical data to help in website design and to identify popular features; to measure site activity to allow us to update our site better to meet user wants and needs; to utilize session log data both in conjunction with and independent of your personal and non-personal data for the purpose of performing analytics on the users’ experience while visiting this site; to diagnose problems with our server and the website; to prevent fraud and security incidents; and for other reasonable, permissible business uses. We may also aggregate your personal information with others’ information and prepare reports on site usage, purchase history, or other factors for sale or distribution to others. Those reports are aggregated and contain no personally identifying information. Finally, we may use your personal information to send you e-mail or postal communications regarding products or services offered by us or by third parties with whom we have relationships in which we think you may be interested.

 

4. How We Share the Personally Identifiable Information We Collect

 

We will not disclose information about you to others unless the disclosure is necessary to conduct our business or the disclosure is permitted by law. By law, we are permitted to share information about you without prior permission under certain circumstances to certain persons and organizations as: parties who perform a business, professional, legal, financing or insurance function for our company; regulatory agencies in connection with the regulation of our business; law enforcement or other governmental authorities to protect our legal interest, or in cases of suspected fraud or other illegal activities; authorized persons as ordered by subpoena, warrant, or other court order or as required by law; lienholder, assignee, lessor or other person shown on our records as having a legal or beneficial interest in the transaction; parties acting in a fiduciary or representative capacity to you, such as attorneys, accountants and auditors; parties enforcing our rights in connection with the settlement of a debt, the transfer of interests, or an audit; and parties administering transactions as requested or authorized by you.

 

We do not sell, share, trade or rent your personal information to third parties for unknown reasons. You may at any time choose not to receive promotional e-mails from us by contacting us. Notwithstanding the foregoing, we may continue to contact you for the purpose of communicating information relating to the site, as well as to facilitate, complete, or confirm any transaction that you may enter into or respond to any inquiry or request.

 

5. Social Security Number Protection

 

Safeguarding personally identifiable information that we collect from our employees, customers, dealers, and others is important to us, particularly sensitive information like Social Security Numbers (SSNs). We use systems, policies, and procedures to protect the confidentiality and security of personally identifiable information including SSNs from loss, misuse, or alteration.

 

We collect SSNs only when necessary to conduct business effectively and its use limited to the stated or reasonably implied purposes for which it was collected, namely, to support legal and regulatory requirements, to provide products or services to you, and to fulfill human resources needs.

 

Access and / or disclosure of such information is restricted to employees, agents, and authorized third parties who have a legitimate business need for access. We may disclose such information to other third parties as legally required.

 

We store and transmit SSNs in a safe and secure manner. We encrypt SSNs at rest and in transmit.

 

When we dispose of SSNs, we do so securely.

 

Unlawful or improper use or disclosure of SSN information is prohibited. Those who violate this Policy are subject to disciplinary action, up to and including termination.

 

6. Changing or Updating Your Information

 

You may update or delete your information at any time prior to submitting a request to us. Once a request form is completed and submitted, you will not be able to change any of the information. Additionally, please be advised that once you have submitted your request and the information has been received by dealers, credit bureaus, etc. this information is no longer under our control.

 

7. Children’s Privacy

 

LRMC believes that it is especially important to protect children’s privacy online. We do not intend to collect personal information from children under thirteen (13) years of age. Our services are directed only at those eighteen (18) and above. If you believe that a child has provided us information, please contact us and we will make reasonable efforts to delete the child’s information.

 

8. Use of Cookies and Other Tracking Devices

 

When you view one of our websites or interactive advertisements, we may use “cookies” to collect aggregate data. A cookie is a small text file stored on your computer that helps us in many ways to make your visit to our website more enjoyable and meaningful to you. For example, cookies avoid you having to log in every time you come back to one of our websites. They also allow us to tailor a website or advertisement to better match your interests and preferences.

 

There are a couple different types of cookies. A “session” cookie is stored only in your computer’s working memory (RAM) and only lasts for the length of your browsing session. When you close all of your browser’s windows, or when you shut down your computer, the session cookie disappears forever. A “persistent” cookie is stored on your computer’s hard drive until a specified date, which could be tomorrow, next week, or ten years from now. Persistent cookies stay on your computer until a) they expire; b) they are overwritten with newer cookies; or c) you manually remove them. Most web browsers can be configured not to accept cookies. However, this may prevent you from having access to some of our website’s functions or features.

 

We may use clear GIF Tracking pixels to track user movement through the site for aggregated site traffic metrics. In addition, some affiliates may set tracking pixels to track requests referred by their websites.

 

We may also use web beacons to compile aggregate data. A web beacon is a programming code that can be used to display an image on a webpage but can also be used to transfer your unique user identification to a database and associate you with previously acquired information about an individual in a database. This allows us to track certain websites you visit. We beacons are used to track online behavioral habits for marketing purposes to determine products or services you may be interested in. In addition to using web beacons on web pages, we may also use web beacons in email messages sent to individuals listed in our database.

 

Most browsers are set to accept cookies and other trackers by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services.

 

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.

 

9. Disclaimers

 

We disclaim all warranties, whether express or implied, including without limitation, any implied warranties of title, merchantability, non-infringement and fitness for a particular purpose and all warranties regarding security, currency, correctness, quality, accuracy, completeness, reliability, performance, timeliness, or continued availability with respect to this site. We expressly disclaim any warranties with respect to any downtime, delays or errors in the transmission or delivery of any information, materials, or services through the site. To the extent that any jurisdiction does not allow the exclusion of certain warranties, some of the above exclusions do not apply.

 

10. Accuracy of Information

 

This site, and all information and materials contained herein, is provided to you on an “AS IS” and “AS AVAILABLE” basis, and AT YOUR OWN RISK TO THE FULLEST EXTENT PERMISSIBLE UNDERAPPLICABLE LAW. Although the specifications, features, illustrations, warranties, terms, conditions, and other information contained in the site are based upon up-to-date information, and while Auto Us and all parties involved in creating, producing, or delivering this site make all reasonable efforts to ensure that all material on this site is correct, accuracy cannot be guaranteed.

 

11. Limitation of Liabilities

 

We will not be liable to you for lost profits, or any damages or injury related to this agreement or this website, including, but not limited to, any failure of performance, error, omission, delay in operation of transmission, computer virus or line failure. We will not be liable for any damages or injury, including but not limited to, special or special, incidental, or consequential that result from the use of, or the inability to use, the materials in this site or in any linked sites. The above limitation or exclusion may not apply to you to the extent that applicable law may not allow limitation or exclusion of liability for incidental or consequential damages.

 

12. Termination

 

LRMC and its affiliates reserve the right to refuse service, terminate accounts, and / or cancel orders in its discretion including, without limitation, if we believe that customer conduct violates applicable law or is harmful to the interests of LRMC and / or its affiliates. You take responsibility and will be held liable for inappropriate conduct on our site by users operating under your account. You are responsible for protecting your account username and password from unauthorized use.

 

You will not use any of our site(s) to violate any law. In the event that you violate existing law, we retain the right to terminate all service set forth in this agreement. In the event we are informed by government authorities of inappropriate or illegal use of our facilities or other networks accessed through us, we may terminate customer’s service. We will cooperate fully with investigations or violation of systems or network security at other sites. We will cooperate with law enforcement authorities in the investigation of possible criminal violations. Customers who violate systems and / or network security may incur in criminal or civil liability.

 

13. Website Security Disclaimer

 

We safeguard your personal data during electronic transmission from you to using known encryption, security standards and procedures. We restrict access to personally identifiable information about you to only those employees who need to know that information in order to provide products or services to you. We maintain physical, electronic, and other procedural safeguards to comply with applicable privacy laws to guard your nonpublic personal information. We also assess new technology for protecting sensitive customer information on an ongoing basis. We educate our employe3s so that they will understand the importance of confidentiality of personal information and take appropriate measures to enforce privacy responsibilities. However, if your information is forwarded to a dealership, credit bureau or other third-party provider, your information will be transmitted according to the security and privacy policies of the receiver whose privacy policies may differ from ours. Your information as shared with outside providers will become subject to those different privacy policies.

 

14. Treatment of Personal Information of Former Customers

 

We follow this personal information privacy policy even when a customer relationship no longer exists.

 

15. User Generated Content

 

LRMC enables visitors to its site to post reviews, comments, and other content to the site. If you post reviews, comments, or other content on the site, you grant LRMC and its affiliates a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicenseable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute and display such reviews, comments, or other content throughout the world in any media form now known or hereinafter discovered. You also grant LRMC and its affiliates and sublicensees the right to use the name that you submit with any review, comment, or other content, if any, in connection with such review, comment or other content. You represent and warrant that you own or otherwise control all of the rights to the reviews, comments, and other content that you post on this site and that use of your reviews, comments, or other content by LRMC and its affiliates will not infringe upon or violate the rights of any third party.

 

16. Links to Other Websites

 

We may provide links to other websites as a convenience. We encourage you to review the privacy statements of sites to which you are linked so that you can understand how those sites collect, use, and share your information. We cannot be responsible for the privacy policies, content, or data handling practices on other websites.

 

17. Linking to Our Websites

 

You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of the website for personal, non-commercial use only. A website that links to the website (i) may link to, but not replicate, our Content; (ii) may not imply that we are endorsing such site or its services or products; (iii) may not misrepresent its relationship with us; (iv) may not contain content that could be construed as distasteful, obscene, offensive or controversial, and may contain only content appropriate for all ages; (v) may not portray us or our products or services, in a false, misleading, derogatory, or otherwise offensive or objectionable manner, or associate us with undesirable products, services, or opinions; (vi) may not use any Trademark without express written permission; (vii) may not link to any page of the website other than the home page. We may, in our sole discretion, request that you remove any link to the website, and upon receipt of such request, you shall immediately remove such link.

 

Any unauthorized use by you of the website terminates the limited license set forth in this Section without prejudice to any other remedy provided by applicable law.

 

18. Contacting Us

 

If you have any questions, comments, or concerns relating to this privacy statement or this website, please contact us at (800) 737-9780, legal@autouse.com or by post to:

 

Lease and Rental Management Corp.

45 Haverhill Street

Andover, MA 01810

United States

 

19. Changes in Policy

 

We reserve the right to change our Privacy Policy. A revised Privacy Policy will only apply to data collected subsequent to its effective date. All modifications or update will be posted on our site. By using our site, you agree to the terms of the Privacy Policy in place at the time of your use. Your continued use of our site constitutes your acceptance of such revised privacy policy. If you do not agree to our privacy policies, please do not use our site.

 

20. California Privacy Rights

 

Under California’s “Shine the Light” law, California residents who provide personal information in obtaining products or services for personal, family or household use are entitled to request and obtain from us once a calendar year information about the customer information we shared, if any, with other businesses for their own direct marketing uses. If applicable, this information would include the categories of customer information and the names and addresses of the businesses with which we shared customer information for the immediately prior calendar year. For example, if you make a request during the 2010 calendar year, we will provide you with the information regarding any sharing activities during the 2009 calendar year.

 

Please be aware that not all information sharing is covered by the “Shine the Light” requirements and only information on covered sharing will be included in our response. The California “Shine the Light” law applies to California residents for business transacted by California dealers only.

 

To obtain this information, please provide your name and address to [email], with “Request for California Privacy Information” on the subject line and in the body of your message. We will provide the requested information to you at your e-mail address in response.

 

21. Vermont Privacy Rights

 

We will treat all accounts with Vermont mailing addresses as if you elected to limit our sharing.